Refund policy

Last updated: September 2026

At Barfie, every piece is made to order and individually finished with care. Because each piece is prepared specifically for your order, we do not accept returns or exchanges for change of mind, incorrect size selection, fit preference, colour preference, or personal preference.

Please review the product details and size guide carefully before placing your order.

Once an order has been confirmed for production, it cannot be cancelled, returned, or exchanged due to a change of mind, incorrect size selection, fit preference, colour preference, or any other personal preference.

If your order arrives damaged, defective, or materially different from what you ordered, please contact us at hi@barfie.in within 24 hours of delivery.

For us to review a refund, replacement, or return request for a damaged, defective, or incorrect item, you must provide:

• Your order number
• Clear photographs showing the issue
• Photographs of the outer packaging and shipping label
• A continuous video recording of the package being opened, beginning with the sealed package and continuing through the inspection of the product
• Any additional information or photographs requested by our team

The package-opening video is required for all damage, defect, or incorrect-item refund or return requests.

Please keep the original packaging until your request has been reviewed. Do not wear, wash, alter, repair, or otherwise use the product before contacting us about an issue.

Once we receive the required information, our team will review the request and determine the appropriate resolution. Depending on the circumstances, this may include a replacement or refund.

Because Barfie pieces are individually made and finished, small variations may occur from one piece to another. You may notice slight differences in lace placement, stitching, finishing, texture, or appearance compared with the product photographs. These subtle variations are a natural part of individually finished pieces and are not considered defects.

We cannot accept claims for damage caused after delivery through wearing, washing, snagging, alterations, repairs, improper handling, or failure to follow the recommended care instructions.

If a refund is approved, it will be processed through the applicable payment method. Shipping charges are generally non-refundable, except where applicable law requires otherwise.

For any return, refund, damage, or product-related questions, please contact us at:

hi@barfie.in